Launched barely six months ago, Reliance Jio is now being counted among the largest telecom carriers in India. The company has just recently touched the 100 million user mark, all thanks to its free data and voice services package. Thus, to seamlessly onboard such a massive number of users on their network, the company has networking giant Ericsson to thank for it.
If you’ve already bought a Jio SIM card (which I suppose you have), you know the easy going process of verification and activation. In less than ten minutes, your identity is verified through their e-KYC process and you’re handed over an activated SIM. The behind-the-scenes operations for this process are as seamless as on the front.
This is made possible by the successful deployment of an end-to-end OSS (Operations Support System) fulfillment suite by Ericsson across Jio’s network operations. This is also the largest deployment by a single telecom provider, says the official release. Speaking on this association, Jyotindra Thacker, President, Reliance Jio Infocomm Limited, says,
At Jio, we would like to offer a digital lifestyle to our customers. The deployment of the OSS stack by Ericsson, which by far is the largest deployment by any single operator anywhere in the world, is helping us in critical areas like order management and activation solutions thereby giving customers an enhanced user experience.
The Pan-India deployment of their OSS solution helped Jio not only focus on building the largest LTE-only network in India but also ease the experience of onboarding users on the network. The said OSS solution includes order management, inventory management, and activation solutions. This solution is basically designed to “streamline and simplify” offer creation and automation of fulfillment process for any network provider.
Paolo Colella, Head of Region India, Ericsson, also comments on the same saying,
Jio represents one of the largest deployments of our OSS platform globally. This business-critical platform is robust, scalable and fully supports Jio’s ambitious expansion plans.
With proven capabilities in OSS/BSS and System Integration, Ericsson will continue to partner Jio in enabling its vision of providing a future-ready network for every Indian.
In addition, Jio has also partnered with Samsung to further bolster the technology behind their network. The collaboration has been named as ‘I&G (Infill & Growth) Project,’ targeting the enhancement of current LTE mobile communication services across India. It will be done by expanding both the network capacity as well as network coverage, helping it extend its services across both urban and rural areas.