Australia and New Zealand Banking Group (ANZ) has announced that a former Woolworths’ chief loyalty and data officer will be joining its technology executive team in the newly created role of chief data officer.
Emma Gray, who also spent 14 years working for Bain & Company, was appointed as the new chief data officer for ANZ on Wednesday. She will report to digital banking group executive Maile Carnegie. Emma Gray will be responsible for the bank’s data strategy, including how data is defined, gathered, managed, and protected.
Talking about her appointment, Carnegie says,
As our Chief Data Officer, Emma will play a crucial role in ANZ’s digital transformation. She will lead the creation of a business intelligence capability for the bank in collaboration with other teams across ANZ to identify the biggest opportunities for us to make better decisions for the bank and our customers.
Gray’s appointment follows the recent departure of ANZ chief information officer Scott Collary. At the same time, the bank announced the appointment of Gerard Florian as group executive technology, who’ll report directly to CEO Shayne Elliott. Patrick Maes, chief technology officer has also left the organization in November. In September, it also announced a reshuffle of its tech execs after its COO Alistair Currie announced his departure.
The bank’s new structure will help it to continue its technology progress, Elliott said at the time, adding that under the former COO, the bank had “significantly improved” the quality of service and undergone a “digital transformation.”
ANZ is the fourth largest bank by market capitalization in Australia, after the Commonwealth Bank, Westpac Banking Corporation, and National Australia Bank.
Australian operations make up the largest part of ANZ’s business, with commercial and retail banking dominating. It is also the largest bank in New Zealand, where the legal entity came to be known as ANZ National Bank Limited in 2003 and changed to ANZ Bank New Zealand Limited in 2012.