HandyHome, an on-demand electronics service start-up has raised about Rs. 4 crore in fresh funding round from Bessemer Ventures and Kae Capital.
With the new cash inflow, the company is now looking forward to use the money to enhance its technology, and expand its team through talent hiring. It is planning to establish its presence in 10 more cities in the coming two months.
Founded in January 2015 by six IIT-Bombay graduates – Bonish Gandhi, Kartikeya Datt, Harmin Shah, Manthan Shah, Aditya Gupta, and Akash Goel, HandyHome lets users book brand-authorized repairs and other services for electronic appliances online.
HandyHome also has a mobile application through which customers are connected to the brand for all servicing needs such as repairs, maintenance, installation and demo. It claims to cater to more than 150 households every day.
Whether you need a technician to check out your troublesome refrigerator or the tiny bugs you want to fix on your phone, Handyhome aims to cover all. It provides a 3-click process to register a repair request with any brand for any electronic device. It eliminates the need of contacting call center and facing long call queues.
Brands like LG, Samsung, Videocon, Godrej, Onida, etc. are already on-board and they intend to add over 100 brands soon. HandyHome also stores receipts, appliance numbers, etc for a user so it also works as the appliance manager app.
For users, HandyHome is completely free but it gets commission from the brand. Along with communication, it also promises to offer insights to brands and manufacturers once the service gets going.
Akash Goel, co-founder of HandyHand, said,
The whole idea behind starting HandyHome was building a powerful solution to the existing poor condition of after sales services in the country.