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Customer service startup Onward gets acquired by Google
Customer service is a key concern for enterprises. A spate of startups have recognized this, and are leveraging technology to disrupt the space. Onward, a small firm that…
APPS
TRAI has launched three smartphone apps to track call and data quality
The Telecom Regulatory Authority of India (TRAI) has launched three apps to help customers track their call and data quality. It has also launched a portal and revamped…
