Google announced on Tuesday via a blog post, that its ever-so-useful Smart Reply feature will now be available to users on Inbox for Web. This makes Inbox’s already appealing set of features to handle email irresistible.

The company had first launched Smart Reply last year in November, exclusively for Inbox clients on smartphones. The feature uses deep learning to analyse your emails and create three short and conclusive phrases/paragraphs which you could use as quick responses. It was considered to be a next generation feature by many and is very useful for users on-the-go.

The company has now brought the feature to Inbox by Gmail, Google’s ‘next-gen’ email client for Gmail users. Apparently, 10 percent of replies in the mobile app already use Smart Reply and Google seems to be trying to get this number up.

Personally, I’ve used Smart Reply a lot since its launch and most of the time, there’s at least one reply that you can use to move forward with. The replies are fairly short though (but that’s the point) and tend to be a bit robotic sometimes. This should not be a problem with continuous use as machine learning should be able to ‘learn’ better.

The blog post announcing the new feature reads:

Today, we’re bringing Smart Reply to Inbox on the web.

Just like in the Inbox mobile app, Smart Reply saves you precious time by suggesting up to three responses based on the emails you get. Selecting an option starts a reply, ready for you to either edit or send:

10% of all your replies on mobile already use Smart Reply, so we’re excited to bring this same convenience to the web. It’s particularly helpful when you’re jamming through lots of emails on your laptop.

Keep the feedback coming using the “Help & Feedback” link in the app.


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