This article was published 8 yearsago

Reportedly, Nexus 6P owners are facing sudden shutdowns for their devices even before the battery completely exhausts. The premature shutdowns started occurring after users updated their smartphone to Android 7.0 Nougat. The said issue has been reported on Google’s complaint forum along with Android forums. The shutdowns have been reported at a battery percentage even as high as 60 percent.

Last year in September, Nexus 6P was launched by Google as one of the first Android 6.0 Marshmallow devices with Nexus 5X. Such an issue hasn’t been faced by users since the release though. Huawei, the phone’s manufacturer is currently engaged in finding the primary cause for shutdown simultaneous to Google’s efforts. Though the problem might not be concerned with manufacturing default as it might would have been discovered earlier. Android 7.0 Nougat update was released back in August with added security features and personalized touch to the devices.

Previously, in late November’16 device owners had complained about low sound quality and muffled voice problems. The shutdown issue is the third major problem for the Nexus series after the stated microphone issue and spontaneous breaking of back glass. Google is striving hard to resolve these issue as soon as possible.

Apart from it, the problem has been set as a low priority on Android Issue Tracker. For Google to gain attention regarding these shutdowns, people need to post their problems on their support forums. The issue causes a great deal of trouble for users in emergency as due to sudden shutdown as users posted,

One evening I was stuck in traffic for 2 hours for a multiple vehicle crash. I had over 50 percent battery left and when I tried to call my family and let them know I’m stuck and wasn’t involved in the crash the phone died.

It is expected that a new update would be released soon to dismiss the problem along with reporting of the cause for the same. Till then, you might want to carry a power bank or a spare smartphone to cater to your needs.

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