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Lybrate Launches Its Online Doctor Consultation Bot On Facebook Messenger

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Lybrate, the online platform which lets you anonymously consult doctors, has launched its online doctor consultation service on Facebook Messenger to allow people to do exactly what they could on its platform, albeit on Messenger.

With this, it has become the first Indian healthcare company to launch such service on Messenger’s bot platform which is being promoted by Facebook as an effective all-in-one communication tool for businesses to engage with their customers.

It is exciting to be India’s first healthcare company to be on Messenger Platform and be able to provide smooth doctor access to people and enable them to consume health information that is shared by doctors who have amassed a wealth of medical knowledge over so many years.

said Saurabh Arora, Founder and CEO, Lybrate on the launch of new service.

Lybrate’s Messenger bot will help people ask a health-related query from its network of over 100,000 doctors conveniently in real-time, and gain seamless access to authenticated medical content that is shared by healthcare experts themselves.

In addition to this, unique Health Quiz has also been integrated with Lybrate Messenger bot to make the platform engaging, in its attempt to encourage users to become aware of multiple health issues that people normally ignore.

Speaking about the same, Arora added,

While we are making doctor availability seamless through our online doctor consultation platform, our first-of-its kind and unique Health Feed is making people become thoughtful about their health even when they are fit. And to make health an engaging topic, we have found out an innovative solution by way of a Health Quiz to spread more awareness about health issues.

Lybrate has over 100,000 doctors on its platform from more than 50 specialties from across India. Lybrate lets patients seamlessly connect to doctors ‘anonymously’ from anywhere and anytime, and let them talk about former’s medical condition.

Lybrate is also a digital partner of Indian Medical Association to help in training about 2.5 lakhs doctors spread over 30 states and 1700 branches of Indian Medical Association, in using technology to reach out to their patients. Furthermore, the company’s Health Feed encourages users to stay healthy and fit by consuming authentic medical content that is shared by doctors themselves.

Similar to Facebook’s News Feed, Lybrate’s Health Feed — consisting of answers to health queries and health tips by doctors — pushes the preventive side of medicine. It is intended to make people give their health due importance not only when they are sick, but also when they are fine and doing well.

Last year,  Lybrate raised $10.2 Million from Tiger Global, Nexus Venture Partners and Chairman Emeritus of Tata Sons Ratan Tata in Series A funding. Before that, the company had received $1.23 million in seed funding in August 2014.

Lybrate’s biggest global as well as local competition would be Practo, which launched its own doctor consultation service a few days back. The company, backed by $90 Million plus in capital, has been expanding onto fronts simultaneously — global expansion and services offered. Will be interesting to see how Lybrate performs in this newly raged health tech battle.

Meanwhile, the Lybrate bot on Messenger can be accessed from

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