In answer to e-commerce giants using their own wallet service, payment solution providers are increasingly offering merchants various enticements to start selling from their platforms. Along the same direction, Paytm, India’s largest mobile payment and commerce service provider, has introduced Paytm Force to render assistance to the sellers using its platform.
The service currently has over 3,000 experienced and certified e-commerce specialist partners on-board who will be offering their services to merchants. The range of assistance can include anything from catalogue creation to order fulfilment, complete account management, returns management, query resolution and so on. What’s more, the Force members — keeps reminding me of the Star Wars — will offer their services at a subsidized rate.
As per Sudhanshu Gupta, AVP of Business at Paytm,
“Paytm Force has already found great traction in cities where we ran the pilot including Delhi, Mumbai and Bengaluru. Merchants on the platform have expressed how helpful they have found the programme in navigating through the online selling experience and using the services to better manage and grow their online business. It also creates a great opportunity for the specialist partners/(e-commerce support services providers) who are part of Paytm Force as they get paid a fee directly for their services,”
The service will certainly go a long way towards helping merchants, particularly those who are just starting out on their virtual sojourn. The Force is well equipped to handle the kinds of issues faced by first-timers as well as veterans of the online commerce sector.
An appointment with members of the Force can be booked by logging on to Paytm’s seller platform PaytmGoBig.com. Along with services crafted to meet your particular needs, weekly and monthly packages are also available on demand.