Amazon Web Services(AWS) has made its cloud-based email service, Amazon WorkMail generally available in three AWS regions (US East (Northern Virginia), US West (Oregon), and Europe (Ireland)).
The service, which helps to manage business emails and calendaring service on the cloud, was launched in a preview mode last year in January. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using Microsoft Outlook, their web browser, or their native iOS and Android email applications.
The service is targeted towards corporate organizations who need their own email infrastructure. It helps them eliminate considerable investments to license and provision on-premises email servers. There is no complex software to install or maintain and no hardware to manage. Amazon WorkMail automatically handles all of the patches, back-ups, and upgrades.
In addition to it, it is completely compatible with the existing directories of the organizations via AWS Directory Services. It can even create a new directory to set up the service from the scratch.
Moreover, to address the security concerns of the organizations, Amazon WorkMail encrypts all of the data at rest with encryption keys controlled by users, using the AWS Key Management Service (KMS). It also allows to retain full control over data locality by choosing the AWS region where all of the user data is stored.
The cloud-based email service by AWS is being seen in direct competition to the Exchange service of Microsoft which runs on Azure cloud and the most popular email service, Gmail which runs on Google Cloud Platform. The service is perfectly compatible with Outlook mail service. It also offers a migration tool that people can use to migrate existing mailboxes such as Exchange to Amazon WorkMail.
Amazon WorkMail is one of the many SaaS (Software as a Service) services recently launched by AWS, based on its robust cloud infrastructure. This is in response to meet the growing demands of organizations who want to minimize the expenditure on setting up the heavy infrastructure for the services.
Some of these services include event-driven computing service Lambda, file sharing service WorkDocs (formerly Zocalo), and business intelligence service QuickSight.