Again, indicating Indian Government’s willingness to bring the private sector into the fold of its public enterprises to bring about an overall improvement in services, the catering arm of Indian Railways may be on the verge of collaborating with Online food ordering and delivery provider Foodpanda, reports ET.
According to Saurabh Kochhar, CEO of Foodpanda,
For long, consumers had limited food options to choose from while travelling with Indian Railways, but the newly launched e-catering service by IRCTC is set to change the way Indians eat while travelling,
The orders will have to be placed before at least 2 hours and will be handled by Foodpanda which will then make use of its existing services to fulfil them, delivering food directly to consumers on the platform itself.
Importantly, the timing of delivery of your order on the platform, will be aligned to the arrival time of the train itself. The company is also going to provide folks with the option of either paying online or with cash-on-delivery.
Personally speaking, I am quite willing to bet upon significant improvements in terms of both quality and services — depending upon the leash FoodPanda is provided — within the Indian Railways catering service, which as of now is plagued by a multitude of issues, again underlining the importance of inviting more and more private sector companies into the fold of public enterprises.
This partnership with FoodPanda though — if pans out successfully, won’t be the first of its kind for IRCTC. It had, just about a week ago, partnered with another startup Hello Curry, to provide commuters with food delivery options in a few of the major metropolitan railway stations.
Hello Curry meals can be booked while booking tickets for train through IRCTC. Its menu would be available for all the passengers boarding different trains at Secunderabad station. In coming days this offer will be extended to passenger boarding their trains from Delhi, Bangalore, Vizag and Pune.