PREVIOUSLY : Apple has finally released a brand new iOS update for its users today. Predictably, everyone is very excited about the brand new iOS 10 with all its awesome features and there has been a virtual stampede for the OTA. Unpredictably, there have been multiple reports coming from different sources, that state that the iOS 10 is actually bricking some iPads and iPhones.
September seems to have been a particularly unfortunate month for major smartphone vendors. First we had Samsung and its exploding smartphone fiasco and now this. Reports coming in from various reliable sources like Twitter, 9to5Mac and MacRumour forums have confirmed the fact that updating Apple devices through the OTA is causing them to brick.
The issue is not limited to a particular device either but spans across multiple models including the 9.7-inch iPad Pro, iPhone 6 S, iPhone 6, and iPhone SE. So, in all likelihood, it has something to do with the software that is being delivered to the devices over the air, rather than the devices themselves. What’s more, many of the users who had this happen to them did not jailbreak or had the update previously installed.
Even worse, if all fails and your device does freeze, you may need to perform an iTunes restore to geth their devices back in working shape — which also means saying goodbye to all your data, unless you already have it backed up somewhere. Meanwhile, this is the message that is being displayed to users after a failed update attempt.
There is a problem with the iPhone “iPhone” that requires it to be updated or restored.
The problem may be fixed by updating your iPhone, which preserves your settings and content. However, if updating doesn’t work, it may be necessary to click Restore, which erases all settings and content. If you backed up this iPhone to this computer or iCloud, you’ll be prompted to restore the backup onto the iPhone.
Needless to say, affected users are not pleased at the prospect of losing all their data.
Meanwhile, the issue appears to be limited to the OTA update and there have not been any reports of a device being bricked after updating through iTunes. So if you really must have the iOS 10 today and you absolutely can not wait any longer, we would advice you to go with the iTunes update rather than the OTA. Also, it might be a smart move to back up your data somewhere, just in case.
It appears as if Apple has taken note of whatever it was that was causing the issue and has fixed it. In a statement to Venturebeat, Apple said,
We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.
Well, it might still be a good idea to wait for a few hours or to install the update from iTunes, just to be sure. Meanwhile, Apple appears to have carefully abstained from mentioning anything associated with the data loss that occurred for many affected users.