After making inroads into Bengaluru and Mumbai, the eCommerce chat platform connecting consumers and local vendors, Lookup has begun its services in the Indian capital by partnering with Delhivery, the popular logistics startup that provides supply chain solutions to online and offline retailers.
As a result, customers in Delhi can now utilize the services of Lookup to enquire about products and order them by securely chatting with sellers in real time.
Lookup provides sellers in local stores with a mobile & desktop panel through which they can receive orders, products and price enquiries. The process would be further streamlined by enabling the inventory management and POS system by Delhivery to work along with Lookup which would help the vendors to manage their inventory.
We aim at providing an end-to-end solution to our customers. After getting an overwhelming response with over 700000+ installs, MAU of 189500 & registering with over 25,000 offline merchants, we are now exhilarated to take this ahead in Delhi as well.
said Deepak Ravindran, Founder & CEO of Lookup.
On the other hand, Delhivery which is a prominent eCommerce logistics company offering its services to major eCommerce players like Flipkart, Snapdeal and PayTm, has partnered with 500 stores across 15 cities and plans to take this number to 30 cities by end of August and sees its collaboration with Lookup an important step in this regard.
Technology is making inroads into every business sector and retail is no exception. We help stores to streamline their inventory management. This partnership is a step towards empowering small businesses through the technological synergy of Lookup and Delhivery.
said Sahil Barua, Co-founder of Delhivery.
Lookup was founded by Deepak Ravindran in November last year with an aim to bring the power of technology into the hands of every small business owner to help them connect with customers effortlessly and enable customers to chat securely with local store owners without having to disclose their number.
It secured seed funding of $382K in its seed round from investors like Infosys’ Kris Gopalakrishnan, Teru Sato, DeNA and MKS Group (Switzerland). Recently, Twitter co-founder Biz Stone also invested an undisclosed amount in Series A funding of $3 million and joined the Lookup team as advisor.
With its entry into the National Capital Region, Lookup is also aiming to introduce more categories, payment options, NLP/Artificial Intelligence, deep linking to other apps as well as add a virtual store on its platform for vendors to sell through Lookup besides fostering partnerships with businesses in newer verticals such as education.